Colombia Experience takes the privacy of our customers' data very seriously. Please read the following policy to understand how we will treat your personal data when you use our site. If this policy changes then we will let you know via our homepage, but we assure you that we only use your data as specified here and for our legitimate business reasons.

When do we collect data?

We can collect data on you from a variety of different sources.

  • »  When you purchase products or services from the site or over the telephone

  • »  When you become a subscriber to our email alerts

  • »  When you speak to our customer services personnel

  • »  Via explicit data capture measures, for example by entering competitions and completing surveys

  • »  Via implicit data capture measures such as studying which pages you read the most and the use of cookies

In any of the above cases the data we collect could be personal data.

What do we do with your personal information?

When you buy anything via the site, we may need to collect information about you to process the transaction, fulfill your order and provide you with the services you expect. This information may include, but is not limited to, details such as your name, your address and your credit card details.

Unless we have your express consent we will only disclose personal data to third parties if this is required for the purpose of completing your transaction with us. This is of course subject to the provison that we may disclose your data to certain permitted third parties, such as members of our own group, affiliated companies or our own professional advisers who are bound by confidentiality codes, and when we are legally obliged to disclose your data.

We do not sell, rent or trade your personal information to third parties for marketing purposes without your express consent. For any of the above purposes we may send your information internationally including to countries outside the EEA. Some of these jurisdictions offer differing levels of protection of personal information, not all of which may be as high as the UK.


In the UK we operate in accordance with applicable data protection legislation acts of 1984 and 1998.


By disclosing your personal information to us using this website or over the telephone, you consent to the collection, storage and processing of your personal information by Colombia Experience in the manner set out in this Privacy Policy.


If you have any questions or concerns about the information we hold about you, you can also email us at